We are here to help
Browse through the most frequently asked questions
Bits
Important information to read before purchasing your first Fager bit
+
How do I know if I have the correct size?
+
What is the difference between the various sidepieces?
+
Can I try a bit before I buy it?
+
How can I check if the bit is approved for competition?
+
How can I tell if my Fager bit is placed correctly in my horse's mouth?
+
Which metal do I need?
+
How do I choose the correct bit for my horse?
+
Is one bit enough or do I need more than one?
+
Where are Fager bits produced?
+
Clothes
Size guide
+
What is the difference between our leggings and breeches?
+
My size is out of stock
+
How long is the delivery time?
+
Orders
What payment methods do you offer?
+
I haven't received confirmation of my order
+
Can I make changes to my order?
+
My size is out of stock
+
Terms & conditions
Privacy & security
+
Return & exchanges
+
Force majeure
+
Customs & import charges
+
Reclaimed or damaged goods
+
Delivery
Do you ship to my country?
+
There is a problem with my delivery
+
How long will my package take to arrive?
+
How can I track my order?
+
Returns & exchanges
I wish to cancel my order
+
How do I exchange an item?
+
Are returns free?
+
Canceled order - what happened to my payment?
+
Can I return or change an unused product after 30 days?
+
Gift cards & discount code
Discount and promotional codes
+
My gift card doesn't work?
+
When will I receive my gift card?
+
How does a gift card work?
+
Can I change or cancel my gift card purchase?
+
SUSCRÍBASE A NUESTRO BOLETÍN
Sea el primero en conocer los nuevos productos y ofertas
ATENCIÓN AL CLIENTE
SOBRE NOSOTROS
SÍGANOS
@Fagerbits
@Fagerequestrian