Observe: longer delivery time during Christmas, read more here.
We are here to help
Browse through the most frequently asked questions
Bits
Important information to read before purchasing your first Fager bit
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How do I know if I have the correct size?
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What is the difference between the various sidepieces?
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Can I try a bit before I buy it?
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How can I check if the bit is approved for competition?
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How can I tell if my Fager bit is placed correctly in my horse's mouth?
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Which metal do I need?
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How do I choose the correct bit for my horse?
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Is one bit enough or do I need more than one?
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Where are Fager bits produced?
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Clothes
Size guide
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What is the difference between our leggings and breeches?
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My size is out of stock
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How long is the delivery time?
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Orders
What payment methods do you offer?
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I haven't received confirmation of my order
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Can I make changes to my order?
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My size is out of stock
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Terms & conditions
Privacy & security
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Force majeure
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Customs & import charges
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Reclaimed or damaged goods
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Delivery
Do you ship to my country?
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There is a problem with my delivery
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How long will my package take to arrive?
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How can I track my order?
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Gift cards & discount code
Discount and promotional codes
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My gift card doesn't work?
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When will I receive my gift card?
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How does a gift card work?
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Can I change or cancel my gift card purchase?
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