Terms & condition
SHIPPING & DELIVERY
We offer worldwide shipping. Goods are shipped on regular workdays, Monday to Friday. Orders are sent with DHL Freight and DHL Express. When your order leaves our warehouse you will receive a confirmation via email and tracking details.
Sweden 1-3 working days
Europe 2-4 working days
Outside Europe 2-4 working days
RETURN & RECLAIMS
30 days open purchase policy from the day you receive the parcel. If you for any reason are unhappy with the product, you can send it back to us and receive a full refund. Due to hygiene reasons, the tags still have to be on. The return cost is paid by the customer. However, if you make an exchange the shipping cost for the new item back to you is paid by us.
For unclaimed packages that have been returned to us, we will charge you 30€.
CUSTOMS & IMPORT CHARGES
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
PRIVACY & SECURITY
Trollebergs Gård, Trollebergsvägen 102-28
245 61 Staffanstorp
Telephone: +46 46 771144
Companies register: Bolagsverket/Swedish Companies Registration
Company registration number: 559173-8074
VAT registration number: VAT NO. SE559173807401
Fagerdesign not responsible for non-performance caused by circumstances beyond our control, directly or indirectly obstruct, hinder or makes the production, delivery, or shipping uneconomical until the obstacle has been removed (force majeure). Such circumstances should be deemed to include difficulties in raising raw materials and other difficulties and disorders, including but not limited to, war, riots, labor disputes, fire, flood, storm, accident, fuel or power shortages, lack of transport, hindrance or interruption in case of transport by sea breakdowns or interruptions of any kind relating to our equipment or facilities, as are deemed necessary for the fulfillment of our contractual obligations.